Privacy Policy
Your Privacy Matters to Us
Last Updated: January 2025
At Monda Window, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
When you contact us or request services, we may collect:
- Name and contact information (email address, phone number, mailing address)
- Project details and service inquiries
- Payment information for transactions
- Property information for installation services
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your inquiries and service requests
- Send you quotes, invoices, and project updates
- Improve our website and customer experience
- Communicate with you about our products and services
- Comply with legal obligations and resolve disputes
- Send promotional materials (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted contractors and vendors who assist in delivering our services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of our company
- With Your Consent: When you explicitly agree to share your information
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve our website performance
- Provide relevant content and advertisements
You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure and encryption
- Regular security assessments and updates
- Restricted access to personal information
- Employee training on data protection practices
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Monda Window
53-09 97th Pl, Corona, NY 11368
Phone: (718) 760-0668
Email: [email protected]
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM EST